Contact information

Contact Us

Questions about your order, a product, or a return? We're here to help and we love hearing from fellow dog people.

Email: thewildpaws@outlook.com

We reply to every message within 24–48 hours, Monday–Friday. Messages sent over the weekend or on holidays will be answered the next business day.

For the fastest help with an order, please include your full name and order number in your email so we can look everything up right away.

WildPaws is an online-only store, so all support is handled by email — that way there's always a written record of your request and nothing gets lost.

Thanks for being part of the WildPaws pack!